Refund & Exchange Policy
At Air-Drum, customer satisfaction is our priority. We offer a flexible return and exchange policy:
Return Period:
You may request a return or exchange within 30 days of receiving your order.
Conditions for Return:
The item must be unused and in original condition.
Must be returned with original packaging and all accessories.
Provide order number or proof of purchase.
Exchanges:
Exchanges are allowed only for defective or damaged items.
You must contact us within 7 days of delivery.
Non-Returnable Items:
Discounted or promotional items.
Items showing signs of use or customer-inflicted damage.
Return Shipping:
Return shipping costs are the responsibility of the customer unless the product is faulty.
We recommend using a trackable shipping method.
Refunds:
Once we receive and inspect the item, we’ll notify you of the approval or rejection.
Approved refunds are processed within 7 business days to the original payment method.
📩 Contact:
For assistance, email us at info@airdrum.com