At Air‑Drum, your privacy matters. We are committed to protecting your personal information and using it responsibly. This Privacy Policy outlines what information we collect, how we use it, and your rights as a user.

1. Who We Are
Air‑Drum.com is an online store based in Dubai, United Arab Emirates. We specialize in selling smart, motion-based musical instruments designed for an intuitive and fun drumming experience.

2. What Data We Collect
We may collect the following types of information:

Contact Information: Your name, email address, phone number, and shipping address.

Order & Payment Details: Order history and payment method (processed securely through third-party providers — we do not store card details).

Technical Information: IP address, device type, browser, operating system, and usage times.

Product Interaction Data: If using our device or app, we may collect calibration or performance data to improve the user experience.

Cookies: Basic browsing behavior and preferences.

3. How We Use Your Data
We use your data to:

Process and deliver your orders.

Provide customer service and support.

Send order confirmations and shipping updates.

Improve your shopping experience and our website performance.

Prevent fraud or unauthorized activity.

Analyze behavior through tools like Google Analytics (anonymous data only).

Process payments securely through trusted third-party providers.

Arrange delivery through reliable shipping companies.

4. Communication After You Place an Order

After placing an order through Air‑Drum.com, we will communicate with you through the following channels:

Order Confirmation: You will receive a confirmation email immediately after your order is placed.

Shipping & Tracking: We will notify you once your order is shipped and provide tracking details when available.

Support Contact: If there is any issue or delay with your order, we may contact you by email or phone (info@air-drum.com)..

For any questions regarding your order, feel free to contact us at: support@air-drum.com

5. How We Protect Your Data
We implement industry-standard security measures such as SSL encryption and secure server access to protect your information. All transactions are processed securely, and no payment details are stored on our servers.

6. Cookies
We use cookies to:

Keep the website functional and user-friendly.

Understand how visitors navigate the site.

Improve speed, layout, and performance.

You can disable cookies through your browser settings, though this may affect certain features.

7. Your Rights
You have the right to:

Request access to your personal data.

Correct or update any inaccurate information.

Contact us with any concerns regarding your privacy.

8. Data Retention
We retain personal data only as long as needed to fulfill the purposes stated in this policy or as required by law. After that, your data is deleted or anonymized.

9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be published on this page with the updated date. Please check this page from time to time for the latest version.

10. Contact Us
If you have any questions or requests regarding your data or this Privacy Policy, please contact us at: info@air-drum.com